Frequently Asked Questions
Everything you need to know about your Dragons Team gear and orders
How long does shipping take for custom jerseys?
Customized jerseys typically take 5-7 business days for production before they are shipped. Standard shipping usually takes an additional 3-5 business days depending on your location.
Can I return a personalized item?
Unfortunately, we cannot accept returns or exchanges on personalized merchandise with custom names or numbers unless the item is defective or there was a printing error on our part.
How do I know what size to order?
We provide a detailed size chart on every product page. Since athletic fits can vary between brands, we recommend measuring a shirt you already own and comparing it to our specifications.
Do you offer international shipping?
Yes, Dragons Team Store ships worldwide. International delivery times vary by country and typically range from 10 to 21 business days. Please note that customs fees may apply.
Are your products officially licensed?
Yes, all merchandise sold on our store is 100% officially licensed. We pride ourselves on providing high-quality, authentic gear to all our fans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.